ChatMaxima Studio

ChatMaxima Studio Overview

ChatMaxima Studio is a powerful visual chatbot builder that lets you create sophisticated conversational flows without writing code.

Getting Started

Create a New Bot

1. Go to ChatMaxima Studio
2. Click Create New Bot
3. Choose a template or start blank
4. Name your bot and select channels

Bot Templates

Start with pre-built templates:

• Lead Generation Bot
• Customer Support Bot
• Appointment Booking Bot
• E-commerce Assistant
• FAQ Bot

Flow Builder

Canvas

The visual canvas where you design conversation flows by connecting nodes.

Node Types

Message Nodes

Node	Description
Text	Send plain text messages
Image	Send images with captions
Video	Share video content
Document	Send PDFs and files
Audio	Send voice messages
Buttons	Interactive button messages
List	WhatsApp list messages
Carousel	Scrollable card gallery

Input Nodes

Node	Description
Text Input	Capture text responses
Quick Reply	Button-based choices
Date Picker	Date selection
Location	Request location
File Upload	Accept file uploads

Logic Nodes

Node	Description
Condition	Branch based on conditions
Set Variable	Store data in variables
JavaScript	Run custom code
Random	Randomize flow paths
Delay	Wait before next message

Action Nodes

Node	Description
HTTP Request	Call external APIs
AI Response	Generate AI responses
Assign Agent	Transfer to human
Add Tag	Tag the contact
Update Contact	Modify contact data
Send Email	Trigger emails
Webhook	Send data to URL

Variables

System Variables

Built-in variables available in every bot:

• {{contact.name}} - Customer name
• {{contact.phone}} - Phone number
• {{contact.email}} - Email address
• {{channel}} - Current channel
• {{timestamp}} - Current time

Custom Variables

Create variables to store:

• User inputs
• API responses
• Calculated values
• Session data

AI Integration

AI Response Node

Configure AI-powered responses:

• Select AI model (GPT-4, etc.)
• Set system prompt
• Define knowledge context
• Control response length

AI Features

• Smart Fallback - AI handles unknown queries
• Intent Detection - Understand user intent
• Entity Extraction - Pull data from messages
• Sentiment Analysis - Detect customer mood

Testing

Preview Mode

Test your bot before publishing:

1. Click Preview
2. Simulate conversations
3. Check variable values
4. Debug flow issues

Debug Panel

View real-time:

• Current node
• Variable values
• Condition evaluations
• Error logs

Publishing

Deploy to Channels

1. Click Publish
2. Select target channels
3. Set as default or trigger-based
4. Confirm deployment

Version Control

• Auto-save drafts
• Version history
• Rollback capability
• Compare versions